Welcome to Primal Labs

Yes, kinda. Primal doesn’t charge hourly or per project. Instead, you’ll get access to our client portal where you can add as many requests as you’d like. We’ll work our way through them in your preferred order.

Each plan has a short explanation for whom it could be for and the services it includes. If you have a need and you’re not sure which plan you should choose, you can message us and we’ll try to help you figure out which plan is right for you.

Go to account after logging in. Cancel anytime before your next recurring payment and you won’t be charged. Forget to cancel the following month without using any asks? Let us know and we’ll make it right.

You pay monthly instead of hourly or by the project. It’s simpler and lets you choose how long we work together. It’s less complicated this way and gives you enough time to see if it’s right for your brand.

If you want a longer plan duration, try out a month or so first. If we're a good fit for each other, we'll make it happen.

Because each and every request is different, it's hard to guarantee anything here but our general rule of thumb for a typical request is 2-3 business days.

A typical request could be a new ad or email campaign. A non-typical request could extend out from there, which could be a request for data enrichment, sourcing new creators, etc. In this case, you may receive multiple deliveries until the request is complete.

There are no contracts or commitments to use our service. You can cancel at any time and return at any time. We are flexible and understand you may not have a consistent need for new or massive updates every single month.

We’re trying the 32-hour workweek out. During the industrial era, capitalism predicted that we’d work fewer hours when services become more automated. Turns out, we ended up working more. We want to subvert that expectation and use that extra day to take care of ourselves mentally and physically. Be kind to yourself.